Join the professional PTs who've systematised their client experience

85% average retention 2-3x longer client lifecycle

FREE BUSINESS ASSESSMENT

Are You Running an Amateur or Professional PT Business?

Find out which tier your business ranks in - and exactly what separates £30k PTs from £70k+ PTs.

Complete the free audit in 5 minutes. Get your professional standards scorecard instantly.

The Client Experience Gap That Determines Your Income

Same coaching skills. Completely different business results.

Amateur PT Reality

£30-40k
  • WhatsApp chaos with no boundaries
  • Clients confused and leaving after 6 months
  • Manual admin consuming 15+ hours weekly
  • Income ceiling - can't break £40k barrier
  • Looking unprofessional vs competition

Client says: "Is this person even professional?"

Professional PT Reality

£70k+
  • Dedicated platform with automated workflows
  • Clients engaged and staying 18-24 months
  • Systems handle admin automatically
  • Scalable income with room to grow
  • Premium positioning justifies premium pricing

Client says: "Finally, someone who has their shit together."

The gap isn't your coaching skills.

It's your client experience systems.

LIMITED TIME OFFER

This audit typically costs £50 from business consultants.

We're offering it free to demonstrate WSB's value. Download yours before we gate it.

Get Your Professional Standards Scorecard

Find out which tier your business ranks in - and exactly what to upgrade to move up.

Takes 5 minutes Instant tier ranking Prioritised upgrade plan 100% Free

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Your Programming Isn't Your Problem

Your client experience is. And it's costing you £18,000 per year.

67%

of PT clients quit within 6 months

£18k

annual revenue lost to poor experience

3x

more likely to quit without good onboarding

Most PTs spend hours perfecting programmes and zero hours perfecting the client journey. Then wonder why retention is terrible. Professional PTs know that great training gets clients started - great systems keep them paying for years.

The 4 Touchpoints That Separate Amateur from Professional:

Your audit scores you across each area to determine your business tier

1

Client Onboarding

First impressions that build commitment or create confusion

  • • Welcome sequence structure
  • • Health & goal documentation
  • • Expectation setting clarity
  • • First week experience design
  • • Proactive follow-up systems
2

Communication Systems

Professional boundaries vs WhatsApp chaos

  • • Response boundaries & platforms
  • • Proactive check-in schedules
  • • Automated session reminders
  • • Programme delivery methods
  • • Absence detection systems
3

Progress Tracking

Making improvements visible or leaving clients guessing

  • • Multiple progress metrics tracked
  • • Visual progress dashboards
  • • Regular review cadence
  • • Win celebration systems
  • • Data-driven programme adjustments
4

Professional Touch

Business-grade presentation vs side-hustle appearance

  • • Branded materials & touchpoints
  • • Professional client portal
  • • Business policies & systems
  • • Personal touches that scale
  • • Premium positioning signals

Each touchpoint is scored out of 15 points

Your total score (out of 60) determines your business tier - and reveals exactly where you're losing clients

The PT Business Tier System

Where does your business rank?

🟢 TIER 1: Elite PT

48-60

£70k+ annual income with room to grow

  • • Fully systematised operations
  • • 18-24 month client lifecycle
  • • Time leverage through automation
  • • Waiting list of ideal clients

🟡 TIER 2: Professional PT

36-47

£40-70k annual income hitting ceiling

  • • Some proper systems in place
  • • 12+ month client retention
  • • Still manually managing most things
  • • Room for significant improvement

🟠 TIER 3: Hustler PT

24-35

£20-40k annual income stuck in grind

  • • Google Sheets and email chaos
  • • 6 month average retention
  • • Working 60+ hours weekly
  • • Needs systematic overhaul

🔴 TIER 4: Hobby PT

Under 24

£0-20k annual income survival mode

  • • WhatsApp-only communication
  • • Clients ghosting after 2 months
  • • Constant stress and firefighting
  • • Urgent transformation needed

The gap between Tier 4 and Tier 1?

Not your coaching ability. Your client experience systems.

Most PTs have Tier 1 coaching skills but Tier 4 business systems. That's the gap.

The Economics of Client Experience

What amateur systems actually cost you

Average client value (£200/month) -
Potential lifetime with great experience (24 months) £4,800
Actual lifetime with poor experience (6 months) £1,200
Cost per lost client: £3,600

If you lose just 5 clients per year due to fixable experience issues:

Annual revenue loss: £18,000

Professional PT software costs: £50/month = £600/year

You're spending £18,000 to save £600.

Plus lost referrals, testimonials, reputation damage, and time spent constantly replacing churned clients

Find Out Which Tier Your Business Is In

5-minute audit. Instant scorecard. Prioritised action plan.

Get My Free Assessment

Join the other professional PTs who've already audited their experience

How Winning Strength Blueprint Solves This

Every element in this audit is built into WSB. We designed the platform specifically to deliver Tier 1 client experiences without the manual overwhelm.

Automated Onboarding

Welcome sequences and health questionnaires

Professional Communication

Scheduled check-ins and session reminders

Visual Progress Tracking

Charts, photos, and comprehensive metrics

Branded Client Portal

All information in one professional place

The result? Client retention 2-3x higher than industry average.

Trusted by professional PTs across the UK

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